Free shipping and returns

Shipping policies

Shipping Policy

Thank you for choosing Happyme We aim to provide you with the best shipping experience possible. Please read through our shipping policy to understand how we handle the shipment of your orders.

1. Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or sales events, processing times may be slightly longer, but we strive to dispatch your order as quickly as possible.

2. Shipping Methods:

  • We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
  • The availability of shipping methods may vary depending on your location and the items in your order.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, the shipping method selected, and your location.
  • You can view the shipping costs for your order during the checkout process before making payment.

4. Shipping Destinations:

  • We currently ship to addresses within [list of countries or regions you ship to].
  • If your country is not listed during the checkout process, please contact us, and we will do our best to accommodate your request.

5. Delivery Time:

  • Delivery times vary depending on the shipping method selected and your location.
  • Estimated delivery times will be provided to you during the checkout process.
  • Please note that unforeseen circumstances such as customs delays or extreme weather conditions may affect delivery times.

6. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the status of your delivery online.

7. Shipping Carriers:

  • We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.
  • Our primary shipping partners include [list of shipping carriers you work with].

8. Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to their size, weight, or contents.
  • Please review the product description and any applicable shipping restrictions before placing your order.

9. International Shipping:

  • For international orders, please note that customs duties, taxes, and fees may apply upon delivery.
  • These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

10. Shipping Updates:

  • We will keep you informed of any significant updates regarding your shipment, such as delays or delivery issues.
  • If you have any questions or concerns about your order, please don't hesitate to contact our customer service team for assistance.

11. Returns Due to Shipping Issues:

  • If your order arrives damaged, incomplete, or if you encounter any other shipping-related issues, please contact us within [number of days] of receiving your order.
  • We will work with you to resolve the issue promptly, whether through a replacement, refund, or other appropriate solution.

12. Change of Address:

  • If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible.
  • We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.

13. Holiday Shipping:

  • During peak holiday seasons, shipping carriers may experience higher volumes, which could lead to delays in delivery.
  • We recommend placing your orders in advance to ensure timely delivery during these busy periods.

14. Contact Us:

  • If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact our customer service team.
  • You can reach us via email at [customer service email] or by phone at [customer service phone number].

15. Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice.
  • Any changes to our shipping policy will be reflected on this page, so we encourage you to review it periodically.

By placing an order with [Your Company Name], you agree to comply with our shipping policy outlined above. We appreciate your understanding and cooperation. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you for choosing Happyme